1. Introduction
PsyAtlas ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, profile picture, and authentication credentials when you create an account (including via Google or Apple Sign-In).
- Health & Symptom Data: Pain descriptions, symptom reports, organ mappings, and psychosomatic analysis results that you voluntarily provide to use our AI features.
- Communication Data: Messages exchanged between patients and therapists through the in-app chat.
- Payment Information: Payment details are processed securely by Stripe. We do not store your full credit card number on our servers.
- Usage Data: App usage patterns, device information, language preferences, and crash reports.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the PsyAtlas services
- Generate AI-powered psychosomatic analyses and reports
- Facilitate communication between patients and therapists
- Process payments for therapy sessions
- Send appointment reminders and service notifications
- Ensure security and prevent fraud
4. Data Storage & Security
Your data is stored using Firebase (Google Cloud Platform) with encryption at rest and in transit. We implement industry-standard security measures including HTTPS, secure authentication tokens, and access controls. Health data is treated with the highest level of sensitivity.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Your Therapist: Health data and messages are shared with the therapist you are connected with.
- Service Providers: Firebase (hosting/database), Stripe (payments), and Google AI (report generation) process data on our behalf.
- Legal Requirements: When required by applicable law or legal process.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for data processing
- Export your data in a portable format
7. Children's Privacy
PsyAtlas is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
8. Cookies & Tracking
Our mobile application does not use cookies. We may use anonymous analytics to improve app performance. You can opt out of analytics in the app settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of PsyAtlas after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at contact@psyatlas.com or visit our Contact page.